When a user launches Office ProPlus for the first time, it gives the user a dialog box to log into Office365 to activate. It defaults this box with the userPrincipalName it pulls from the local AD server. If there is no sync between local AD and Azure AD,or the userPrincipalName does not match between local AD and AzureAD, the dialog box will fight the user trying to put in the correct Activation ID.
Can we have the option to configure the Office ProPlus desktop client to not pull Activation ID from local AD and/or to choose an alternate value to use in place of userPrincipalName, such as mail or extensionAttribute?

you gave my hackers my identity and you and I were robbed
the unique identifiers do not work
I have truly been trying to reach you for a long time and Since My wifi and cloud are hacked for 21 months, I cannot reach you
i am Margie Tortoriello I have an original birth certificate I own FacetineFiveTV shows under the LLC of Mirrorphoto Productions from Florida
Naples, Fl attorneys Jim Boatman and Jeanne Seawald then FacetimeFive TV shows were under mirrorphoto and Glen Kulik esq in Sherman Oaks Ca
please try to speak with me I need a cloud, laptop It has been 21 months of being hacked, robbed and stalked!
how long can I keep the email of RoseM722@outlook.com?

give me guidance and knowledge,
i want you to know I did not open this account or join MS Financing this intern from 2018 stole more than 700k from me total. i have many many screenshots to share with your engineers!
please be in touch with me!
margie tortoriello
15301 Cortona Way
naples florida 34120
2399809072 or 2396721309 and landline 2399198629
thank you!

I am aghast that I cannot sign into my account. I used to have a business account that I switched to a personal account. I am fighting cancer so I haven't used this product as often as I had been, but when I use it, I cannot access all the features because you do not recognize me. However, you are quite capable of billing me each month.

I spent a good amount of time switching accounts from Resonate SVC to iemailsue@gmail.com. The files from the old were supposed to be loaded into my OneDrive account. They are not. I had to wipe my computer several months ago to fix some hard drive issues. In order to guarantee a limited amount of lost data, I have subscribed to a google data plan. It's costing me MORE money for a service I'm paying for. What's up with you guys?

I no longer need the support, upgrades and tech assistance. At 70 years old and using Office for writing letters, keeping lists of items and doing personal accounting. I already own a copy of Office that does everything I want and need. If I need to sign some type of disclaimer saying I won't ask for any type of support for my 2007 ver. I'm happy to do so, but I shouldn't be made to buy a newer version that I will never get any benefit from. I'm not going to pay for something I already own just because you want me to upgrade to a newer version that I don't need. It is issues like this that give Microsoft the bad reputation with personal users. You don't offer to upgrade my software if I want the new features. You make me upgrade without any other option. Not even Apple makes it's customers buy newer versions of items they already own. I don't have to buy a new iPhone 11 to continue having use of my phone. They don't make me buy the newest versions, they use their ability to market their items to hope I will want the new features. Microsoft should use that model to sell their products, or are you concerned that people won't upgrade to a bunch of features they don't want. Holding a gun to the head of your customers isn't a great way to develop a lasting positive relationship.