I no longer have a use for the latest greatest version of Office. I am not concerned with support, upgrades orbug fixes.
I no longer need the support, upgrades and tech assistance. At 70 years old and using Office for writing letters, keeping lists of items and doing personal accounting. I already own a copy of Office that does everything I want and need. If I need to sign some type of disclaimer saying I won't ask for any type of support for my 2007 ver. I'm happy to do so, but I shouldn't be made to buy a newer version that I will never get any benefit from. I'm not going to pay for something I already own just because you want me to upgrade to a newer version that I don't need. It is issues like this that give Microsoft the bad reputation with personal users. You don't offer to upgrade my software if I want the new features. You make me upgrade without any other option. Not even Apple makes it's customers buy newer versions of items they already own. I don't have to buy a new iPhone 11 to continue having use of my phone. They don't make me buy the newest versions, they use their ability to market their items to hope I will want the new features. Microsoft should use that model to sell their products, or are you concerned that people won't upgrade to a bunch of features they don't want. Holding a gun to the head of your customers isn't a great way to develop a lasting positive relationship.